Legal
Every policy document we publish, with one sentence each on what it is for and who needs it. If you are here to answer one specific question, this page exists to send you to the right document and let you close the rest.
The agreement
What you and we have agreed to. These bind you whether or not you have paid us anything, because running a free screening is using the service.
- Terms of Service
- The agreement between you and us — and, in section 2, the clearest statement anywhere on this site of what a screening is and what it is not. Everyone who uses ShelfStamp is bound by it, including the people who never pay us anything.
- Acceptable Use Policy
- What you may not do with the service: scrape it, train a model on it, forge a certificate, or use one to tell a buyer something it does not say. Read it if you are a reseller, a consignment organiser, or a developer.
- Refund Policy
- When we give your money back, and the one case where we will not: a certificate that records RECALL MATCHED is a screening that worked exactly as you paid for it to.
- Disclaimer
- The limits of what a database search can tell you, stated on their own so that they cannot be missed. If you read only one document before trusting a result, read this one.
Your data
What we hold, what we strip, and who else sees it. The honest answer to the third question is the reason the Sub-processors page exists.
- Privacy Policy
- What we collect, what we strip from your photographs before storing them, how long we keep it, and what rights you have over it. Screening requires no account, so the answer is smaller than you expect.
- Sub-processors
- Every outside company that touches your data, and exactly what each one receives — including the one that reads your label photograph. If you only have time for one page in this list, we would pick this one.
- Cookie Policy
- The two cookies we set, why both are strictly necessary, and why you were not asked to dismiss a dialog on your way in.
What we commit to
Two documents that nobody requires us to publish, and which are therefore the ones worth holding us to.
- Security and Vulnerability Disclosure
- How a certificate is signed so that nobody can forge one, why you can verify a certificate without our help, and how to report a security flaw to us under a real safe-harbor promise.
- Accessibility Statement
- What this site does to be usable with a keyboard, a screen reader, or one hand — stated as checkable facts rather than as a commitment. If you cannot use the screening tool, that is a defect and we want to hear about it.
Who to write to
legal@shelfstamp.com for legal notices and disputes · privacy@shelfstamp.com for data requests · security@shelfstamp.com for vulnerability reports · support@shelfstamp.com for everything else, including a person who will actually read it